Shipping policy

Carefully packed and on its way.

We know that once you find the perfect one-of-a-kind Custom TBags creation, you can't wait to get it. Every order is carefully prepared and packaged to help protect your unique piece on its journey from us to you.

United States shipping only

At this time, Custom TBags, LLC ships exclusively to addresses within the United States. We currently do not offer international shipping.

Our processing time

Please allow up to 3 business days after your order is placed for us to prepare, package and deliver your order to the United States Postal Service. Business days do not include weekends or federal holidays.

Many orders ship sooner, but the 3-business-day processing window allows our small business the time necessary to carefully inspect and package your one-of-a-kind purchase before sending it on its way.

Once your package is with USPS

Once your package has been accepted by USPS, delivery time is determined by USPS and is separate from our processing time. Any estimated delivery date provided by USPS is an estimate and is not guaranteed by Custom TBags, LLC.

Shipping delays caused by USPS, weather, holidays, transportation disruptions or other circumstances outside of our control may occasionally occur.

Tracking your order

When tracking information is available for your shipment, it will be provided so you can follow your Custom TBags creation on its journey to you. Please allow time for USPS to scan and update tracking information after the package has been accepted.

Please double-check your shipping address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your name, street address, apartment or unit number, city, state and ZIP code before completing your purchase.

Custom TBags, LLC is not responsible for delivery problems or additional shipping expenses resulting from an incorrect or incomplete address provided by the customer.

Lost, delayed or damaged packages

Once an order has been accepted into the USPS mail system, its transportation and delivery are handled by USPS. If your tracking information indicates a delay or delivery issue, please contact us and we will do our best to help you determine the appropriate next steps with USPS.

If your package arrives visibly damaged, please keep the packaging and take photographs of the package and its contents as soon as possible. These may be needed when reporting shipping damage.

From our hands to yours

Every Custom TBags creation is special to us, and we want it to arrive safely so it can become part of your adventures, your memories and your one-of-a-kind style.

Thank you for supporting our small business and the artists and makers behind every Custom TBags creation.

Be Bold. Be Original. Be Unapologetically You.

Shipping services, delivery estimates and carrier policies are subject to change. Custom TBags, LLC cannot guarantee carrier delivery dates after an order has been accepted by USPS.